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Terms & Conditions

Formation of Contract

  • These Terms and Conditions along with the estimate of work (“Estimates”) provided by Dezign Oxigen which tells the services set out the entire contract between Dezign Oxigen and you (the “Client”) and will apply once an appointment has been made to provide Dezign Oxigen services (the “Services”).

  • Before acquiring the Services, you should read these terms and conditions carefully. If you do not agree with them, do not use the Services.

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Dezign Oxigen Scope of Work

  • Dezign Oxigen has been retained to provide interior design services only. Dezign Oxigen is not a general contractor and will not act in such capacity. Any issues concerning construction elements must be discussed between owner and his/her contractor.

  • Dezign Oxigen will endeavour to advise the client of the predicted timescale of work as soon as it is possible after the quotes have been produced. All such dates shall be approximates only and Dezign Oxigen cannot be held responsible for any delay in completion.

  • Dezign Oxigen is responsible for organising Third Party companies, firms or individuals (“Third Party Suppliers”) to undertake certain work for the Client, such as decorating, building work, carpet fitting, curtain and blind manufacture and fitting and such other work as confirmed by Dezign Oxigen.

  • Due to the nature of the Interior Design business, we cannot guarantee that Clients will always like our recommendations. Interior Design can be subjective. Unfortunately, we cannot provide any refunds in this case. However please feel free to contact Dezign Oxigen and we will be happy to discuss the design concept further over the phone and perhaps make further recommendations via phone/email in special cases.

 

Client Obligation

  • The Client shall ensure that the property is accessible to employees of Dezign Oxigen and any third party suppliers providing services throughout the duration of the work.

  • The client will ensure that utilities such as electricity and water are available for use at the property throughout work and at no cost to Dezign Oxigen.

 

Purchasing of Rental Product

  • From time to time, Dezign Oxigen may need to purchase products for the Client in addition to the scope of work already proposed. In such cases, full payment of the agreed purchase price is required from the Client prior to purchasing the agreed products.

  • In cases where furniture or accessories have been rented, it remains the Client’s responsibility to insure the furniture and accessories against all risks, damage or loss.

 

Third Party Suppliers

  • The Client will form a contractual relationship with Third Party Suppliers, and will be responsible for managing these relationships and any financial settlements direct with Third Party Suppliers.

  • If so requested, Dezign Oxigen may coordinate the services and financial settlements with the Third Party Suppliers on their behalf, as part of the service undertaken, but the Client will remain ultimately responsible for the contractual relationship with the Third Party Supplier.

  • Dezign Oxigen is not responsible for forming any contractual relationship on behalf of the client.

 

Payment and Billing Terms

  • The charges for the services are set out in the Estimate accompanying these terms and conditions or as amended or updated by Dezign Oxigen and communicated to the Client.

  • Payment should be made in cash or cheque with supporting guarantee card or bank transfer.

  • All cheques should be made payable to Dezign Oxigen or as confirmed by Dezign Oxigen.

  • All payments to Dezign Oxigen are due immediately upon presentation of invoice, except where the invoice is sent via post where payments shall be payable within 5 working days from the date of the invoice.

  • Interest at the rate of 5% per month shall be payable on all accounts not settled by their due date.

  • The interest will be added monthly thereafter from the due date until the settlement is received.

  • Should Dezign Oxigen have to instruct a debt recovery agency, or instigate legal proceedings, the Client will be liable for any costs incurred.

 

Cancellation and Termination Policy

  • The Client has the right to cancel this contract (the “Contract”) at any time up to the end of seven working days after the day on which the Contract is concluded, subject to the following provisions. A working day is any day other than weekends and bank or other public holidays.

  • The client does not have the right to cancel the Contract if the supply of the Service begins with the Client’s agreement before the end of the seven working days cancellation period.

  • To exercise the right of cancellation as set out in the aforementioned clause, the Client must give written notice to Dezign Oxigen by hand or post or mail at Dezign Oxigen's address or email as set out in the Privacy Policy below.

  • Once the client has notified Dezign Oxigen that the Client is cancelling the Contract, Dezign Oxigen will within 30 days refund the Client for the Services.

  • Following the seven working days period set out in the clause above, the client has the right to terminate the contract at any time giving notice in writing to Dezign Oxigen. The Client will be liable to pay Dezign Oxigen for the services provided to the date of Termination (including but not limited to Services already performed, goods and materials supplied or ordered on the Client’s behalf, any services that may incur cancellation fees and any travel or accommodation costs incurred by Dezign Oxigen).

  • A delay by either party in acting on a breach of this contract will not be regarded as a waiver of the breach. If either party waives a breach of the Contract by the other, the waiver is limited to the particular breach.

  • Termination of contract will not affect either party’s outstanding rights or duties, including Dezign Oxigen’s right to recover any money owing to it under these terms and conditions.

 

Liability

  • Dezign Oxigen shall have no Liability to the Client for any loss, damage, costs, expenses or other claims for compensation arising from any information or instruction supplied by the client which is or are incomplete, incorrect or inaccurate.

  • Dezign Oxigen shall not be liable to the Client for any unforeseeable loss or damage arising from the provision (or non-provision) of the Services, including loss of profit or consequential loss or damage.

  • Neither Dezign Oxigen, nor the client shall be liable for any failure to perform its duties under this Contract due to circumstances beyond its control, including without limitation flood, fire or otherwise adverse weather conditions.

  • To enable Dezign Oxigen to deal with any complaints that may arise relating to the Services, the Client must provide full details of any complaints within 7 days of the supply of the relevant services.

  • Nothing in these Terms and Conditions affects any liability for death or personal injury caused by Dezign Oxigen’s negligence or for fraudulent misrepresentation, or the Client’s statutory rights as a consumer.

 

Data Protection

  • Dezign Oxigen will only use personal information provided by the Client for the purpose of providing the Services, or for informing the client of the availability of similar services, unless the client agrees otherwise.

  • The Client can correct any information, or ask for information about the Client to be delayed, by giving written notice to Dezign Oxigen.

  • We have taken every measure to prevent internet fraud and ensure data collection from you is stored as securely as possible. However, we cannot be liable in the event of a breach in our secure computer servers.

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Copyright

  • The copyright, design right and all other intellectual property rights in any materials and other documents or items prepared or produced for the Client by or on behalf of Dezign Oxigen in connection with the Services shall belong to Dezign Oxigen absolutely and any such materials, documents or items shall be or remain the sole property of Dezign Oxigen.

  • Dezign Oxigen shall be permitted to use photographs of the Client’s property which demonstrates the Services provided by Dezign Oxigen for its own marketing purposes.

  • The client shall be entitled to use any such materials, documents or other items as are referred to in paragraph above in connection with the Services but shall not be entitled to copy any such items or use them for any commercial purpose.

  • In accessing the website you agree that you will access the content solely for your personal, non-commercial use.

 

General

Dezign Oxigen may assign or sub-contract the Contract if this is necessary for operational reasons or in connection with a business transfer or reorganisation. Otherwise, the Contract is not transferable by either party.

 

Photographs

Please note that photos/images on this site are for illustration purposes only and are intended to be representative of potential interior design products.

Privacy Policy

Privacy Policy

We at Dezign Oxigen value the customer’s private information while they are on the ‘Dexign Oxigen’ website. We will only collect information where it is necessary for us to do so.

The www.dezignoxigen.com is undoubtedly a credible website and any information submitted, will not be disclosed to anyone outside the company without prior permission.

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Information We Collect

In running and maintaining our website, we may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

  • Information provided voluntarily by you. For example, when you register for information or make an enquiry.

  • Information that you provide while communicating to us by any means.

  • Your IP address for location purposes to serve you better.

 

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using the cookies. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the “reject cookies” setting on your computer. Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

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Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this, we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services.

  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.

  • To inform you of any changes to our website, services or goods and products. If you have previously purchased goods or services from us, we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

  • Where your consent has been provided in advance, we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided, it can be withdrawn by you at any time.

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Disclosing Your Information

We will not disclose your personal information to any other party.

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Third-Party Links

On occasion, we include links to third parties on this website. Where we provide a link, it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

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Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at namaste@dezignoxigen.com.

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